Our policy lasts 3 days. If 3 days have gone by since your booking, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, only if your appointment is cancelled within 3 days of booking
Refunds (if applicable)
Once your booking is cancelled we will send you an email to notify you that we have received your request. We will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at astroarunpandit@gmail.com.
Delivery Time :-
It takes 2 – 3 days for booking in Metro Cities in India &ther parts of India from date of payment. It takes 7 to 10 days for International bookings.
International Shipping policies :-
If you are booking appointment it from outside india it will take 5 - 7 days for session. If we face any problem while delivering we will refund you the amount within 10-15 days ( applicable in international only ). We are delivering in more than 150 countries
Refund policies in International orders ( outside India )
we will refund you the amount within 10-15 days ( applicable in international only ). We are delivering in more than 150 countries
Custom Duties & Taxes (Outside India) :-
Please be advised that we are not responsible for any custom charges, duties, VAT, etc. that your country may be charging as these vary from case-to-case and are beyond our reach. But, we fully co-operate & provide our sincere support in this regard as we have enough experience in this field. So, feel free to contact us if you have any query or doubt at any point of time. However, note that currently there is no import duty on loose gemstones in the US, Canada and Europe. In other countries, this typically ranges around 1% only. Additionally, professional buyers can also recover the VAT. You are advised to contact your local custom authorities for any clarification. Also, please note that for international orders that AFTER dispatch, are either refused by the customer, or cancelled, the customer will be liable for all custom duties and VAT charged by their country, in order to return the items back to us. Only after receipt of the item by us, any balance due to the customer, less all fees, custom duties and VAT, will be refunded to the customer as per the refund timeline.