Three-Day Refund Window

Our refund policy remains valid for 3 days from the date of booking.

If more than 3 days have passed since your booking, unfortunately we cannot offer a refund or exchange.

To be eligible for a refund, your appointment cancellation request must be submitted within 3 days of the original booking date.

Refund Process

Once your booking cancellation request is received, we will send you an email confirming receipt of your request.

We will also notify you regarding the approval or rejection of the refund.

If approved, the refund will be processed and credited automatically to your credit card or original method of payment within 7–10 working days.

Late or Missing Refunds

If you have not received an approved refund, please follow these steps:

• Check your bank account again.
• Contact your credit card company, as it may take time before the refund is officially posted.
• Contact your bank, as financial institutions often require additional processing time.

If you have completed all these steps and still have not received the refund, please contact our support team.

Appointment Delivery Time

Appointment scheduling in metro cities and other parts of India generally takes approximately 2–3 days from the date of payment.

International appointment bookings may require approximately 7–10 days, depending on availability, time zone coordination and service requirements.

International Booking Policy

Appointment requests placed from outside India generally require approximately 5–7 days for session scheduling.

If we face a service-delivery issue that prevents us from completing the booking, the applicable amount will be refunded within 10–15 days.

Our services are available to clients in more than 150 countries, subject to appointment availability and local time-zone coordination.

International Refunds

For eligible international bookings made outside India, approved refunds will generally be processed within 10–15 days.

The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer or payment provider.

Contact Us

For refund requests, appointment cancellations, international booking concerns or payment-related questions, contact us using the details below.